The PFA course contains 9 brief modules of approximately 20-30 minutes each and topics include:

• The principles of PFA
• Potentially traumatic events and common reactions
• Promoting safety
• Stabilising strategies
• Building efficacy
• Establishing support networks
• Hope and recovery
• Developing a self-care plan

Would you know how to help a colleague showing signs of distress? As a manager or team leader, how can you best support your staff and clients through traumatic events?

Phoenix Australia's flexible self-paced online Psychological First Aid (PFA) course gives learners the skills and confidence to support people after a traumatic or distressing event. It guides best practice approaches for supporting recovery and reducing the potential of long-term psychological issues that can be harmful to the individual and workplace culture and productivity. This skills-based course was developed by a team of clinical psychologists, researchers and educators, and is highly recommended for all workplace managers, supervisors or team leaders, and staff who interact with colleagues or clients who have experienced stress and adversity.

All Phoenix Australia training is evidenced informed by the latest research and clinical expertise of treating trauma impacted individuals and organisations and evaluated for its effectiveness and to improve the user experience.

The course does not require a previous qualification and is equally relevant for any profession or industry