This course offers a detailed dive into the key functions of a housekeeper in the hospitality industry. It will not only help to develop skills to clean and prepare hotel rooms, but build skills in time management, attention to detail, customer service, work health and safety, and more.

Housekeepers are often the unsung heroes of hospitality. They are often unseen, yet their work provides a welcoming, comfortable, relaxing and rewarding environment for guests.

Being able to execute these tasks subtly and effectively is a trained art, and this course is your first step in mastering that art.

Throughout this course, participants will develop the skills and knowledge to:

· Prepare for room servicing

· Make up beds

· Clean rooms

· Organise rooms

· Check rooms

· Check and store trolleys and equipment

· Respond to housekeeping requests

· Advise guests on room and housekeeping equipment

Preparing rooms for guests

· Prepare for room servicing

· Make up beds

· Clean rooms

· Organising and checking rooms

· Check and store trolleys and equipment

Providing housekeeping services

· Respond to housekeeping requests

· Advise guests on use of equipment

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