Effective change management is crucial for leaders and organisations aiming to stay competitive. Participants will gain deep insights into the dynamics and stages of organisational change, influenced by cultural and environmental factors. The course offers practical tools and techniques for identifying change opportunities, prioritising actions, and assessing the impacts of these changes. 

This masterclass delves into the psychology of change resistance, exploring why changes fail and how to effectively manage resistance to ensure successful change implementation. Participants will transition from traditional change managers to highly valued change masters, capable of turning potential crises into opportunities by applying best practice change management models and developing custom strategies tailored to their unique organisational contexts.

Through this course participants will develop the skills and knowledge to:

• Critically analyse and evaluate organisational changes
• Describe the changing nature of complex organisations
• Articulate the dynamics, complexity, and the stages of organisational change
• Identify and prioritise change opportunities from both external and internal drivers
• Assess the impact of planned change using change impact analysis tools
• Apply best practice change management models
• Describe why change initiatives fails
• Manage and reduce change resistance.

Day One

What is organisational change?

• Emergent or planned?
• Types of change
• Size of change
• Magnitude of change

Change Models

• Kotter’s eight-step Change Implementation Model
• Why change fails and strategies for successful change
• The McKinsey 7S Framework
• Lewin’s stages of change
• Overcoming obstacles to change – the force field analysis

Anticipate Change

• Drivers of change
• Strategic networking
• External analysis
• Internal analysis

Planning for Change

• Organisational change readiness assessments
• Change impact analysis

Questions and Close

Day Two

Recap

Stakeholder Analysis

• Stakeholder analysis
• Stakeholder management

Strategic Leadership in Managing Change

• Change roles
• Change agents
• Five ways to lead in an era of constant change
• Change leader
• Change competencies
• Team change readiness
• Strategic planning to identify change needs

Managing Resistance to Change

• Change resistance
• Understanding the impact of change on others
• Tipping point – individual predispositions to change
• Hardiness
• Manage resistance to change
• Embracing change
• ADKAR model

The Change Process and Plan

• Overview of change process
• Change plan
• Communication plan
• Analysing and managing risk
• Evaluation of the change process
• The DICE framework

Reflection and Action Plan

Costs and group limits may vary.

Minimum group size: 10

Maximum group size: 16

N/A