This course focuses on self-reflection, fostering a positive work culture, understanding different leadership styles, and learning how to effectively manage performance. 

Designed to equip leaders with the essential skills and tools needed to lead effectively in today's rapidly changing environments. The emphasis on getting 'buy-in' from team members is particularly important, as it underscores the importance of collaboration and engagement in driving success. Course Duration and Delivery This course consists of four (4) modules, covering foundational skills of leaders • Four (4) non-consecutive full-day sessions (8 hours per day) Generally held one day every 6 weeks.

Module 1 - Delivered over one full day or two half days 

Emotional Intelligence and Effective Communication 

• Develop a deeper understanding of themselves, their emotions and how their behaviours affect others
• Understand their own emotional triggers and develop alternative responses
• Identify emotional strengths and emotional areas of improvement (via an EQ self-assessment)
• Identify your stress indicator and develop a range of stress management strategies
• Understand how to use self control to act intentionally rather than reactively, and effectively rather than destructively

Module 2 - Delivered over one full day or two half days 

Values, Culture and Leadership Styles 

• Differentiate between leadership and management, understanding their distinct roles and the unique characteristics that define effective leadership
• Apply the situational leadership model, adjusting leadership approaches based on the development level of team members
• Understand the concept of organistional culture and its impact on the workplace
• Understand how cultural values impact decision-making and behaviour in the workplace
• Foster cultural intelligence to lead effectively in diverse cultural contexts
• Review and analyse different decision-making tools and how they work in conjunction with / or as critical thinking tools

Module 3 - Delivered over one full day or two half days

Facilitating Effective Teams 

• Understand the characteristics of high-performing teams and their importance in achieveing organisational goals
• Review and analyse different team development models such as Tuckman's Stages of Group Development and Patrick Lencioni's Five Disfunctions of a Team
• Employ team-building strategies to create a cohesive and motivated team culture
• Facilitate team development activities to enhance collaboration, communication, and trust among team members
• Identify and leverage individual strengths within the team to maximise overall performance
• Foster a supportive and inclusive team environment that encourages innovation and continuous improvment 

Module 4 - Delivered over one full day or two half days

Managing Performance

• Understand the key components of performance management and its importance in driving employee development and organisational success
• Develop SMART goals, and provide clear instructions, training and guidance
• Apply performance review principles to set clear performance expectations and goals for team members
• Demonstrate appropriate communication and feedback skills to have constructive performance discussion using the CEDAR Model and to effectively coach employees using the IGROW Model
• Develop performance improvement plans to support achievement of objectives
• Utilise performance data to identify patterns and trends and implement strategies for continuous improvement

Course Customisation

To ensure our training meets the specific needs of your organisation, our Instructional Design Team will facilitate a virtual meeting to customise and contextualise the content. This will include developing suitable activities, scenarios, and workplace application strategies, in line with your workplace procedures and practices, to ensure meaningful outcomes.

Course Inclusions

·        Workbooks – a take-away workbook of content, activities and notes (from each module)

·        Diagnostic Tools – the course includes a range of online self-assessment tools: Leadership Style, Emotional Intelligence, Communication Style and Response to Conflict  

·        Customisation is included in the course cost

Optional Extra

·        Optional: 180° Online Leadership and Management Behavioural Survey (if all 4 modules are completed over a minimum 4 month period) – Conducted pre-and-post course to track learning and development goals and return on investment (additional cost)

·        We recommend eLearning modules be completed by the participants prior to each workshop. This pre-learning will provide the underpinning knowledge for the theorists and reflectors and allow the session to be more practical and application based (additional cost).

No Pre-requisites