This course is introductory and perfect for professionals who are starting out on their leadership journey and seeking to gain a stronger sense of themselves as leaders as they develop their careers.

The course will give participants an overview of what leadership is, take a deep-dive into the decision-making process, teach them how to motivate themselves and others, and give feedback. 

Attendees take away new approaches to effective communication and will know how to motivate and engage team members to deliver results. The program will also develop their understanding of how to apply different strategies to develop staff and to deal with operational and staff management issues.

Through this course participants will develop the skills and knowledge to:

• Understand what leadership is and how it isn’t management
• Identify various leadership styles
• Discuss key points every leader needs to know
• Use decision making tools to help you make better decisions
• Use strategies to lead yourself
• Apply strategies and actions to motivate others.

What is leadership?

• What is leadership?
• Leadership and management – different or the same?
• Different leadership styles
• Situational leadership
• What really matters with leadership?

Some Things to Know as a Leader

• You are a role model
• Accountability and setting standards
• Delegation and empowerment
• (Mis)communication
• Conflict

Making Informed Decisions

• Decision-making models
• Some decision-making tools

Leading Yourself

• Focusing on the important things
• Where should you spend your time?
• Understanding self – Johari Window

Motivation

• Some different motivation models
• Poor performance
• Feedback

Reflection and Action Plan

Costs and group limits may vary.

Minimum group size: 10

Maximum group size: 16

N/A