This course introduces the five dimensions of Emotional Intelligence whilst focussing on the first two dimensions, self-awareness and self-regulation, identifying what triggers certain behaviours and how it affects our responses. 

Participants will develop a range of strategies to self-manage, not just their behaviours, but also their thoughts and emotions for better outcomes in the workplace and at home. By developing and using their emotional intelligence participants will have more effective communication with others and build stronger, lasting relationships. This course is not available for individual students, it is for employers wishing to train 10 or more employees. The Estimated Cost Per Trainee is calculated on 10 attendees in a cohort.

Learning Outcomes

• Participants will have a deeper understanding of themselves, their emotions and how their mood and behaviours affect others
• Understand personal stressors and emotional triggers, to influence and be a more effective communicator
• Identify emotional strengths and emotional weaknesses (via an EQ self-assessment)
• Develop stress management strategies and ways to manage emotional responses
• How to use self-control to act intentionally rather than reactively and effectively rather than destructively.

Each participant will take away an action plan to assist in the application of their new knowledge, to further develop their emotional intelligence and assist in building collaborative relationships both personally and professionally.

Course Inclusions 

• Workbook – a take-away workbook of content, activities and notes from the workshop
• Emotional Intelligence Self-Assessment
• Customisation is included in the program cost

Optional Extra

We recommend an eLearning module is completed by the participants prior to the workshop. This pre-learning will provide the underpinning knowledge for participants and allow the session to be more practical and application based (additional cost).

No Pre-requisites