Effective communication is the cornerstone of building a strong team that delivers on outcomes! 

This course, designed for team leaders, supervisors, and managers, develops interpersonal skills to foster clear and meaningful interactions with team members. Participants will learn the importance of adapting communication styles to suit different audiences and contexts, as well as the impact of non-verbal communication cues. By understanding how to tailor their communication approach, leaders can ensure that messages are received and understood effectively, ultimately enhancing teamwork and critical outcome success. Gain insights into effective communication techniques that promote collaboration, boost morale, and deliver clarity, empathy, and confidence, enabling them to lead their teams to success.

Learning Outcomes 

• Understand the importance of adapting communication styles to different audiences and contexts
• Demonstrate proficiency in the two-way communication model, to foster clear and meaningful exchanges with team members
• Foster an open and inclusive communication culture that encourages transparency and engagement
• Provide constructive feedback to team members, recognising their strengths and areas for improvement in a supportive manner using the CEDAR Model
• Recognise the impact of non-verbal communication cues in interpersonal interactions and adjust your own non-verbal behaviour to enhance communication effectiveness

NA

No Pre-requisites