This course will allow you to refine your communication style while gaining insights into the communication styles of others. Learning how to communicate effectively is crucial in optimising your performance.

• Understanding the communication process
• Identifying and overcoming communication barriers
• Recognising different communication styles
• Building rapport
• Demonstrating empathy
• Active listening and effective questioning skills
• Distinguishing the difference between assertion, aggression and submission.

AIM WA is Western Australia's largest private provider of leadership and professional development training, offering tailored programs for senior managers, leaders, and high performers aiming for senior roles. Since 2009, we've delivered customised training internationally in Indonesia, Malaysia, China, Singapore, Bhutan, Abu Dhabi, the U.S., and Bangladesh. Our public courses in Perth attract participants from Asia and beyond, including our prestigious Senior Executive Forum led by Harvard Business School faculty.

Not applicable