In today's increasingly competitive and globalised business environment, the need for skilled contract managers is more important than ever. Efficient contract management ensures cost reduction, standardised processes, compliance, and risk minimisation.

This course teaches participants how to hold their own, and successfully communicate, negotiate, and brief their requirements to meet their business contract objectives.

This course is designed to give contract administrators, managers, administration professionals, and contractors themselves the templates, terminology, glossaries, skills, and knowledge to engage with lawyers and suppliers alike.  Participants who complete this course will have improved contract and legal literacy so they can have effective conversations with lawyers, brief them accurately, and manage their contracts function compliantly.

Through this course participants will develop the skills and knowledge to:

• Understand why we use contracts
• Discover different forms of contracts
• Identify basic legal terminology used in contract management
• Apply the contract management cycle
• Know the basics of contract administration
• Understand the importance of procurement processes
• Understand and mitigate contract management risks
• Know dispute resolution processes.

Day One

Introduction

What is Contract Management?

• Why do we use contracts?

Introduction to Contracts

• What are agreements?
• What are contracts?
• Legal definitions of contracts
• Contract elements
• Contract validity

Contract Management Cycle

• Overview of stages of the contract management cycle

Contract Creation

• Pre-procurement planning
• Development of specifications
• Approvals processes

Negotiation

• Introduction to contract negotiation
• What is a tender?
• Designing and implementing tender processes
  Determine tender process
  Tender request process
  Tender briefing sessions
  Tender evaluation and selection
• Notification
• Contract execution

Day Two

Negotiation

• Negotiation styles
• Your approach to negotiation
• Conflict management styles in practice
• Negotiating a win/win solution
• Verbal negotiation tactics
• Discussion of verbal negotiation tactics

Contract Execution

• Legal definition of execute
• Contract execution basics
• Types of contracts

Administration

• What is contract administration
• What should be on file
• Who is responsible for which components of the contract?
• Performance management of suppliers
• Monitoring and reviewing performance against contracts

Contract Closure

• Why should you implement the contract management cycle?
• What can happen with inadequate contract management?
• Management system

Risk Management

• Risk in contract management
• What is risk
• Risk treatments in contract management
• Risk and the contract manager

Dispute Resolution

• Dispute resolution longform clause
• The dispute resolution process

Questions and Actions

Costs and group limits may vary.

Minimum group size: 10

Maximum group size: 16

N/A