This course is appropriate for those with responsibility for conducting pre-shift briefings, particularly in the resources and construction industries.

After participating in this workshop, leaders will understand what an effective meeting looks like and how to successfully facilitate shift meetings consistently. Participants will gain meeting facilitation skills, including how to run engaging meetings in this practical one-day workshop.

Topics Covered:

1. What is a pre-shift briefing?

2. What makes a pre-shift briefing effective?

3. Planning a pre-shift briefing

4. Ground rules

5. Presentation principles

6. Presentation aids

7. Models of communication

8. Questioning skills and techniques

9. Listening to and monitoring your audience

10. Managing different meeting personalities

11. Documenting pre-shift briefings

12. Review and practice

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