Writing in the workplace is now ubiquitous and is an unavoidable part of professional life. From constant emails to high-profile presentations, reports, business cases, and social media, our written content is a direct reflection on us.

It is important to write correctly, as well as express ourselves with clarity and efficiency in order to achieve our outcomes. In this course, participants will learn how to structure their writing and get their message across with ease, speed, precision, and clarity.

This course will assist participants to plan, organise, and structure their writing to achieve better results. They will learn how to write efficiently and effectively through applying professional techniques to produce well-structured and easy-to-read emails, letters, and reports.

Through this course participants will develop the skills and knowledge to:

• Describe the key principles of effective business writing
• Apply a writing process to plan, organise and structure business communication efficiently and effectively
• Write sentences, paragraphs and documents using clear, easily understood language
• Produce coherent, clear and professional letters, emails and reports
• Adjust your writing style to suit the requirements of the topic and the reader
• Revise, edit and proofread documents.

Writing Correctly

• Punctuation
• Spelling

• Numbers

   

Writing Courteously

• Create a positive tone
• Inclusive language
• Write directly to your audience

Writing Coherently

• Sentences
• Paragraphs

Report Writing

• What is a report?
• Objective vs subjective writing
• Structure of a report
• Short reports

Presenting your Document

• Formatting basics
• Using graphics
• Tables
• Graphs and charts

Writing Better Letters

• How to structure a letter
• Opening and closing phrases
• Bad news

Effective Emails

• Pet peeves
• When should you use email?
• Etiquette guidelines
• Structure your email
• Efficient emails
• How formal do U need to B?

Reviewing your Document

• Editing checklist

Questions and Close

Costs and group limits may vary.

Minimum group size: 10

Maximum group size: 16

N/A