The role of a Business Analyst has changed substantially in recent years. While specialist Business Analysts still have a place, the ability to undertake Business Analysis tasks is now a core skill for most professionals.

This course is intended for anyone needing a broad knowledge of the key activities and techniques involved in business analysis. It is suitable for new Business Analysts or anyone who is expected to complete some business analysis work as part of their role. 

Participants will also learn to manage solution assessments and validations and be able to apply business analysis techniques to identify problems and opportunities within their organisation. The ability to analyse, solve problems, capitalise on opportunities, define solutions, and create efficiencies can be learnt in this course.

Through this course participants will develop the skills and knowledge to:

• Describe the importance of Business Analysis skill sets
• Explain the context that Business Analysts operate in
• Determine what artefacts are required to support organisational change initiatives
• Explain different project variables and how they impact on the Business Analyst role
• Conduct a business needs analysis to elicit stakeholder requirements
• Apply business analysis techniques to identify key problems and potential opportunities in your organisation
• Elicit, analyse, and specify effective requirements
• Manage solution assessment and validation.

Day One

Introduction

• Business Analysis definition
• The Business Analysis framework and the Business Analysis Body of Knowledge® (BABOK®)

The Role of the Business Analyst

• Change agent
• The bridge
• Organisational transformation

The Project Management Environment

• Project stages and business analysis activities
• Types of project management approaches – understanding the difference between waterfall approach and agile approach

Stakeholder Analysis

• Identifying stakeholders
• Stakeholder impact
• Perform analysis

Root Cause and Business Needs Analysis

• Overview
• Root cause analysis
• Business needs analysis

Day Two

The Business Case

• Purpose of a business case
• Business case components
• Options analysis
  Benefits and dis-benefits
  Financial modelling
  Risk assessment
  Recommendation

Requirements Elicitation

• Categories
• Techniques

Requirements Documentation

• Overview of documenting requirements
• Requirements specification    
• Modelling
• User stories

Action Plan and Reflections

Costs and group limits may vary.

Minimum group size: 10 participants

Maximum group size: 16 participants

N/A